Web5 situational help desk interview questions and answers. Below are the answers to five of the situational help desk interview questions to help you gauge the depth of your candidates’ expertise. 1. You encounter a … WebHelp Desk Specialist Interview Questions. Hire an experienced Help Desk Specialist or an ambitious candidate that you can train. Experienced candidates will have deep knowledge of products, services, and customers they’ve worked with. They will have ready answers for the situational questions and excellent troubleshooting skills.
Service Desk Manager Interview Questions - Mindmajix
WebSTAR interview questions. 1. Can you describe a situation where you faced a difficult technical issue as a Help Desk Specialist? Situation: Describe the technical issue you faced. Task: What was your responsibility as a Help Desk Specialist in that situation? Action: What steps did you take to resolve the issue? Result: What was the outcome of ... Web9. Differentiate Between CISC and RISC. RISC, fully known as Reduced Instruction Set Computer and CISC, Complex Instruction Set Computers, are the design foundations of computer chipsets. The former grew popularly in the 1990s and influenced many processors used at the time, especially in the enterprise business world. 10. truth social debt
Top 20 Desktop Support Interview Questions and Answers
Web13 jun. 2024 · Answer to this question will judge your level of patience, they want to check how positively you can take your criticism and how you deal with them without losing your temper. 24. How good are you at solving problem on phone? Solving problem face to face is different than handling them on phone. Web7 feb. 2024 · Help desk interview questions can vary greatly depending on the company, position, and level of technical expertise. Tier 1 questions are meant to test overall … Web17 jul. 2024 · Your answer should show that you are comfortable working under pressure and can multitask effectively. Example: “Yes, I am very comfortable working in a fast-paced environment. In my previous role as an IT service desk analyst, I often had multiple tickets open at the same time. truth social devin